These were our arrangements during Singapore’s COVID-19 circuit breaker in April and May 2020. They ended on 2 June 2020 and no longer apply. Our Phase One arrangements are in Safe Management Measures.
Exemption from suspension
The Government closed workplaces of non-essential businesses. As part of the supply chain for essential services, PFE Technologies was approved by the Ministry to keep operating, with safe distancing in place.
No visitors
Only couriers and delivery personnel collecting goods for customers in essential services could enter our premises. There were no walk-in sales, walk-in enquiries or self-collection of online orders. Customers contacted us by phone or email.
SafeEntry
Employees and visitors checked in and out with SafeEntry using the QR code at our entrances.
Reduced operations
- Our office and factories closed on Wednesdays as well as weekends.
- Office hours on working days (Monday, Tuesday, Thursday, Friday) were 9am to 5pm.
- Fewer staff were on site and many worked from home, so payments, collections and purchases at our premises took longer.
- We asked customers to use digital, no-touch payment methods such as bank transfer, GIRO and PayNow.
- Production ran at reduced capacity. Stock levels stayed healthy, but custom orders such as abrasive belts took longer.
- Deliveries continued.
Safe distancing
- Masks at all times on the premises
- One visitor in the office at a time, with a distanced queue outside
- Hand sanitiser before entry
- At least 1 metre between people
- No entry for anyone with travel history in the previous 14 days, or with fever, runny nose or cough
- Visitors could be asked for a signed declaration and a temperature check